Customer Reviews for Highlife® Envoy

Envoy

Highlife® Envoy

  • 5 adults
  • 7'9" x 7'7" x 38" / 2.36m x 2.31m x .97m
  • 390 gallons / 1,475 liters
Average Customer Rating:
4.388 out of 5
4.4
 out of 
5
(353 Reviews)
Open Ratings Snapshot
Rating breakdown 353 reviews
5 Stars
262
4 Stars
36
3 Stars
14
2 Stars
12
1 Star
29
4 out of 4(100%)reviewers recommend this productbrand.
Customer Reviews for Envoy
Review 341 for Envoy
Average Rating:  
5 / 5
5 / 5

HotSpring's Reputation Precedes Them...And For Good Reason

Customer avatar
PaulinAL
from Oxford, AL
Age:45-54
PostedJune 14, 2016
Owned 2 in-ground pools previously but this is our first spa. Researched this purchase as we do pretty much everything and so glad we did. There are so many brands and models and features out there, and sorting through it was pretty daunting initially. But soon noticed that HotSpring brand kept coming up no matter which review site you went to. My wife has a lot of health problems she contends with on a daily basis, including 3 different kinds of extremely painful debilitating arthritis, diabetes and severe psoriasis. We were about to put in another pool at our latest home when she came across an article touting all the benefits spas can provide to people who suffer from various conditions, including those mentioned above. And our research revealed that no spa brand had a better reputation for providing therapeutic benefits than HotSpring's spas. I work out a couple of hours every day so imagined that I would benefit too. And I figured our teenage daughter would enjoy it as well, so we decided as a family we'd get a HotSpring spa in lieu of putting in a pool. We always buy quality so fully expected that the brand with the best reputation would command a premium, but admittedly we were shocked at the price tag on the Envoy NXT we settled on. However, now that we've had it for 2 weeks we all agree that it's one of the best decisions we've ever made. Can't say enough about the excellent build quality. Performance has exceeded our expectations in every way. Whoever designed the layout of the Envoy was a genius - each of the 5 seating positions offers its own unique pleasurable experience. It never would have occurred to me to want the wicked cool lighting system that came with the spa as a standard feature, but surprisingly it really enhances the experience when we go in at night. We opted for the Ace Saltwater System as we'd had a saltwater pool before and are very happy with it. The best news is the spa has provided my wife with SO much comfort and relief from her arthritis. And the saltwater helps her skin condition, which is an added bonus. However, I wasn't prepared for how much i would benefit from it; spending time in the spa every evening after my tough workouts has been very beneficial. And, yes, teenagers are all about relaxing, so my daughter is happy too. If you're on the fence about getting a spa, take the plunge - you won't be sorry. And if you're debating between going the price route and getting one of those cheap spas from the local recreational factory warehouse or wholesale club or home improvement store and investing more and going for quality, spend the $ because our best friends didn't and theirs is not that old and out of commission due to a pump gone bad on a no name spa they can't get parts for. And, finally, if you have decided to pay more and get a really good one, you can't go wrong with HotSpring. Everything I found online tells me these are the good guys: they build them the best they know how and demand the appropriate price for them; they stand behind their products with an extensive warranty and parts availability for many many years; and they have the best dealer structure in the business to sell you the spa, deliver & set it up for you, teach you how to care for it and service it down the road.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
+2points
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Review 342 for Envoy
Average Rating:  
5 / 5
5 / 5

Caution! Can assist in making an "oops!" baby! LOVE IT!!!

Customer avatar
Jenninjohnny
from North Tonawanda, NY
Age:35-44
PostedMay 15, 2016
My husband and I purchased the Envoy NXT April 2015 and have had it for a year. This is the most relaxing, easy-to-care-for spa we have ever owned or used. The ace system is worry-free and requires very little effort to keep it clean. We use it in the summer and winter. There is also a physiological and psychological relaxing effect that led us to having another child (lol), which is a blessing in disguise! I can't say enough about this spa; it is truly a wise and important investment for life.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring VanessaMay 17, 2016
Hello LOVE IT!!!

Wow! Thank you for your review. Congratulations on your growing family :) The Envoy NXT is a fabulous spa. A great way to relax and enjoy year around.

Happy Hot Tubbing! hotspring_brand
+1point
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Review 343 for Envoy
Average Rating:  
5 / 5
5 / 5

BEST HOT TUB OUT THERE

Customer avatar
JOE51
from ORANGE PARK,FL
Age:45-54
PostedApril 27, 2016
THIS HOT TUB IS SOO RELAXING YOU NEVER WANT TO GET OUT. LOVE THIS HOT TUB. WIFE AND I WERE LOOKING AT A POOL GLAD WE DECIDED TO GET THE HOT TUB INSTEAD. GREAT EXPERIENCE. IF YOU ARE ON THE FENCE ABOUT PURCHASING DO NOT HESITATE. I FEEL RENEWED EVERY TIME I GET OUT.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
By Customer Service Hot Spring VanessaMay 27, 2016
Hello Best hot tub out there

Thank you for your review. Hot Tub soaking is a great way to relax. Glad to know that you and your wife are enjoying the spa.

Happy Hot Tubbing! hotspring_brand
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Review 344 for Envoy
Average Rating:  
5 / 5
5 / 5

Best Spa Brand Company

Customer avatar
TiogaTubbers
from Tioga, TX
Age:Over 65
PostedMarch 25, 2016
After careful research and review of all the different Spa brands out there in the local and internet markets, all the top reviews indicated that Hot Spring was the number one choice.
We purchased the Envoy NXT and couldn't be more pleased, from the manufacturing quality to the delivery and set up.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring VanessaMarch 30, 2016
Thank you for your review. I am happy to know that you are enjoying your Envoy NXT. Welcome to the Hot Spring Family.
Happy Hot Tubbing! hotspring_brand
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Review 345 for Envoy
Average Rating:  
5 / 5
5 / 5

Luv the Tub!

Customer avatar
Shamyles
from Colorado Springs
Age:45-54
PostedFebruary 29, 2016
My wife and I love our Envoy NXT! We use it 3-5 times a week to relax and sooth muscle, even when its under 20 deg. Highly recommend this tub!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring BenMarch 9, 2016
Luv that both you and your wife use the spa throughout each week - especially in cold weather! Wishing you many years of enjoyment with your spa! hotspring_brand
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Review 346 for Envoy
Average Rating:  
5 / 5
5 / 5

Love my NXT

Customer avatar
mjollnir
from Carrington, ND
Age:45-54
PostedFebruary 25, 2016
Owned a softtub before my Envoy. No comparison the Ace m s ke it a breeze to maintain. Love it.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring VanessaMarch 8, 2016
Hello Love my NXT

Thank you for your review.

Happy Hot Tubbing! hotspring_brand
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Review 347 for Envoy
Average Rating:  
5 / 5
5 / 5

Best !

Customer avatar
Jlsd
from Rising Star Tx
Age:55-65
PostedFebruary 13, 2016
This is our third hot tub , third brand . This is the Best!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer ServiceFebruary 23, 2016
Hello Best!

Being a hot tub veteran you have a unique prospective. Thank you for your review and happy to know we are the best :)

Happy Hot Tubbing!
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Review 348 for Envoy
Average Rating:  
5 / 5
5 / 5

So nice before bed!

Customer avatar
DoctorAdam
from Athens, OH
Age:45-54
PostedFebruary 4, 2016
Nothing beats a hard day at work, especially because we've just moved in and are unpacking boxes all night, than getting into the spa and relaxing. Great night's sleep!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring VanessaFebruary 16, 2016
Hello So nice before bed!

Thank you for your review and congrats on your new home. Moving is a pain in the back and I am glad that soaking in your spa is helping you relax and rejuvinate.

Happy Hot Tubbing! hotspring_brand
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Review 349 for Envoy
Average Rating:  
5 / 5
5 / 5

Great Spa

Customer avatar
MichaelR
from East Peoria, IL
Age:35-44
User submitted photo
User submitted photo
User submitted photo
PostedJanuary 13, 2016
I previously owned a HotSpring at my last house and loved it, so when it came time to purchased one for my new house I went with HotSpring again. The unit we had at the old house was almost 10yr old and we never had any issues with it.
I love the moto massage it gives a gentle motion similar to what a massage therapist would use to warm up an area. The other seats provide varying levels of a deeper massage.
The half recline has quickly become everyone's favorite seat.
Overall its a great models!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer ServiceJanuary 16, 2016
Hello Great Spa,

Thank you for being a loyal Hot Spring owner. I am glad to hear that you are enjoying your NXT Envoy. The jets and seating configuration are a big part of the Hot Spring spa experience. Thank you for your review and the wonderful pictures.

Happy Hot Tubbing!
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Review 350 for Envoy
Average Rating:  
5 / 5
5 / 5

Ooooo Awwww

Customer avatar
Bjet777
from Arlington,Texas
Age:45-54
Gender:female
Yes, I recommend this product.
PostedJanuary 7, 2016
This is by far the best spa I have ever owned or been in. The jets are positioned in the perfect places! It is most defiantly part of my overall health and wellness plan! It is relaxing and therapeutic. Customer Service has been superb! I was out of the country and had maintenance questions, my dealer's staff got back to me personally within minutes! Thank you!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer ServiceJanuary 15, 2016
Hello Ooooo Awwww!

Thank you for your fabulous review. Over all wellness is important and we are happy that Hot Spring can support that. Along with your local dealers support, that makes for a great Hot Tub experience.

Happy Hot Tubbing!
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Review 351 for Envoy
Average Rating:  
5 / 5
5 / 5

Solace

Customer avatar
Bandit11
from Midvale, UT
Age:45-54
Gender:female
Yes, I recommend this product.
PostedJanuary 3, 2016
I love my hot tub. The jets are perfectly placed and there is a wide variety for the different aches and pains. I love the led lighting and water feature. It's a wonderful way to relax, unwind and feel physically better.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer ServiceJanuary 14, 2016
Hello Solace!

You said it perfectly. Thank you for your fabulous and detailed review.

Happy Hot Tubbing and enjoy your solace.
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Review 352 for Envoy
Average Rating:  
5 / 5
5 / 5

Hot Tubbing and loving it

Customer avatar
Tito61
from Whitehouse, NJ
Age:45-54
Gender:male
Yes, I recommend this product.
User submitted photo
User submitted photo
PostedDecember 31, 2015
We purchased our Envoy NXT from Healthmate Spas in NJ in Dec of 2014. They delivered as promised and provided excellent comments and assistance to our installation and design contractor. My wife and I have become HotSpring Spa enthusiasts. Nothing beats starting the day with a dip in our NXT. The moto massage is my favorite spot. The ACE salt water system has worked incredibly well. The salt and softened water feels natural and never dries your skin. The ACE Salt system makes the overall hot tub experience essentially maintenance free and the NXT design and lighting features have enhanced the value of our patio and home.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer ServiceJanuary 14, 2016
Hello Hot Tubbing and loving it!

Thank you for your review and pictures. Your spa set up looks wonderful. The ACE salt system is a great way to manage your spa water. I am glad to hear that you and your wife find it to improve your spa experience.

Happy Hot Tubbing!
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Review 353 for Envoy
Average Rating:  
5 / 5
5 / 5

LOVE MY HOTSPRINGS HOT TUB

Customer avatar
hockeymom
from buffalo,ny
Age:45-54
Gender:female
Yes, I recommend this product.
PostedDecember 30, 2015
It's beautiful and looks fabulous in my backyard with the rock out surround. The salt water system is amazing.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer ServiceJanuary 7, 2016
Hello Love My Hot Spring Hot Tub!

I am glad that you love your spa and the ACE salt system. It sounds like you have a wonderful spa set up.

Thank you for your review.

Happy Hot Tubbing!
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