Customer Reviews for Highlife® Envoy

Envoy

Highlife® Envoy

  • 5 adults
  • 7'9" x 7'7" x 38" / 2.36m x 2.31m x .97m
  • 390 gallons / 1,475 liters
Average Customer Rating:
4.388 out of 5
4.4
 out of 
5
(353 Reviews)
Open Ratings Snapshot
Rating breakdown 353 reviews
5 Stars
262
4 Stars
36
3 Stars
14
2 Stars
12
1 Star
29
4 out of 4(100%)reviewers recommend this productbrand.
Customer Reviews for Envoy
Review 81 for Envoy
Average Rating:  
5 / 5
5 / 5

Super spa

Customer avatar
Gonzo21
from Bend Oregon
Age:55-65
PostedMay 1, 2023
We replaced an older spa with this envoy, and it’s amazing how much better this one is! High tech jets, super easy remote, looks great.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 82 for Envoy
Average Rating:  
5 / 5
5 / 5

Love!

Customer avatar
Krystal
from Mint Hill, NC
Age:45-54
PostedApril 24, 2023
We use our tub everyday! The water is so soft and each seat offers a different experience. Love my Envoy!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 83 for Envoy
Average Rating:  
5 / 5
5 / 5

Fantastic jets!

Customer avatar
Mike
from Montrose, Colorado
Age:55-65
PostedApril 23, 2023
We love our new Envoy. The jets are very powerful no matter what seat we are sitting in. The captain's chair is wonderful for the back and the wrist. The back massage chair is like having a personal message.
The hot tub is a little bit difficult to get in and out compared to our last hot tub. The filters are easy to access and clean. The saltwater feels so much better. We couldn't be happier with our new hot tub.
Comfort:  
5 / 5
5 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
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Review 84 for Envoy
Average Rating:  
5 / 5
5 / 5

Best hot tub out there.

Customer avatar
Trixie
from Elizabethtown,IL
Age:Over 65
PostedApril 20, 2023
We love our envoy it is so relaxing and peaceful. We use it everyday.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 85 for Envoy
Average Rating:  
5 / 5
5 / 5

My Third Hot Spring Envoy Hot Tub

Customer avatar
Marc
from North Carolina
Age:Over 65
PostedApril 5, 2023
My first hot tub purchase was a Hot Spring Envoy. I liked it so much that my second hot tub purchase was a Hot Spring Envoy. It lasted 15 years. Two weeks ago, I got to use my third Hot Spring Envoy. It is performing even better than my previous two. I am looking forward to many years of enjoyable use.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
+4points
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Review 86 for Envoy
Average Rating:  
5 / 5
5 / 5

Soothing

Customer avatar
Mike
from Florida
Age:Over 65
PostedMarch 19, 2023
Helpful after morning pickleball! Also nice after a long drive or bike ride. Helps my wife's arthritis as well. Would recommend!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
+1point
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Review 87 for Envoy
Average Rating:  
5 / 5
5 / 5

Loving it!

Customer avatar
Lars
from Tampa, FL
Age:45-54
User submitted photo
PostedMarch 11, 2023
Use our hot tub daily. Great for soaking in after working out and helps with joint and back pain. Very comfortable and love the different seat jets and ability to modify the force of the jets. Very glad we made this purchase.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
5 / 5
5 / 5
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Review 88 for Envoy
Average Rating:  
5 / 5
5 / 5

Awesome spa!

Customer avatar
CRH
from Missouri
Age:35-44
User submitted photo
PostedMarch 4, 2023
Installed about a month ago. First time I got in I told the wife we should have done this years ago. Our dealer is very professional and continues to help me get the water correct. Love it!!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 89 for Envoy
Average Rating:  
5 / 5
5 / 5

If there were 6 stars: you earn it

Customer avatar
KarTom
from Tampa, FL
Age:45-54
PostedMarch 1, 2023
Thank you for producing a quality spa. It is saving my sanity!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 90 for Envoy
Average Rating:  
1 / 5
1 / 5

Envoy

Customer avatar
RM
from Canada
Age:35-44
PostedFebruary 27, 2023
We purchased another Envoy 4 years ago and have had nothing but problems. Heater has died twice, jets falling apart, lights failing etc. our first Envoy was amazing, this one is slowly freezing in the cold Canadian winter with minimal support.
Comfort:  
5 / 5
5 / 5
Quality:  
1 / 5
1 / 5
Ease of Water Care:  
5 / 5
5 / 5
Value:  
1 / 5
1 / 5
By Customer Service Hot Spring VanessaMay 8, 2023
I can understand how frustrating it must be to face service issues at your spa, especially when it is meant to provide relaxation and enjoyment. Thank you for bringing this to our attention after four long years. I would like to learn more about your experience, so please keep an eye out for an email from me. I am eager to work with you and resolve the issues as soon as possible.
hotspring_brand
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Review 91 for Envoy
Average Rating:  
5 / 5
5 / 5

Love my hot tub

Customer avatar
Terri
from Ohio
Age:55-65
PostedFebruary 27, 2023
A lot of money for this one. 17k, Hot springs is a great brand. We had a thermospa that quit working within the warranty and could not get it fixed. I was very happy just to have a working spa again. I also just saw one similar to our on sale for 13k from the same dealer. A little bit upset about that. We are also new to the salt systems and it's a bit more confusing than chlorine. We also have a service call set up for a few things not operating properly. But we love the spa.
Comfort:  
5 / 5
5 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
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Review 92 for Envoy
Average Rating:  
5 / 5
5 / 5

Love my HotSpring Spa

Customer avatar
Stephanie
from Gainesville
Age:45-54
PostedFebruary 27, 2023
I am very happy with my Envoy tub. I’ve enjoyed it almost daily and it helps manage stress and sore muscles. Great purchase.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 93 for Envoy
Average Rating:  
4 / 5
4 / 5

Envoy Spa Experience

Customer avatar
Rj
from Maryville, TN
Age:55-65
PostedJanuary 8, 2023
Enjoying the spa for a couple months now. We opted for the salt water system hoping for not only better quality of water but lower water maintenance. We ended up removing our saltwater system because it seemed to have no affect on reducing the need to add chlorine. Still we were having to add chlorine just about every other day and still had cloudy water not to mention the additional cost of maintaining the saltwater system.
Comfort:  
4 / 5
4 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
1 / 5
1 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
3 / 5
3 / 5
+8points
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Review 94 for Envoy
Average Rating:  
5 / 5
5 / 5

Love This Hot Tub

Customer avatar
HiddenBend
from Romney, WV
PostedDecember 25, 2022
Everything we wanted. Variety of jets and comfort of seats is excellent. Remote control woks as designed and BluRay connection and sound is solid. Only suggestion is that I wish thee was a timer in the controls to set a specific amount of time for the tub to run. Installation went very smooth, a professional crew.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
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Review 95 for Envoy
Average Rating:  
5 / 5
5 / 5

Love our HotSpring spa!

Customer avatar
Keith
from Pennsylvania
Age:55-65
PostedDecember 17, 2022
Really love our Envoy Spa. We’ve owned the spa for about three months. Seems very well built with exceptional fit and finish. Struggled for about 3 weeks to get the water chemistry where it needed to be. Once I got it figured out, it requires almost zero maintenance. The salt system seems to work perfectly. My wife who 5’4 needed to buy a pillow to keep her from being too low in certain seats. Myself at 5’9 is comfortable in all seats. With the onset of winter in Pennsylvania, time will tell on energy efficiency. Our electric went up about $30 which seems reasonable. February will be the true test. So far we would highly recommend a HotSpring spa. Our grandkids seem to enjoy it also.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
+2points
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Review 96 for Envoy
Average Rating:  
5 / 5
5 / 5

Finally the BEST!

Customer avatar
BobCheryl
from Lawrenceburg, IN
Age:Over 65
PostedDecember 13, 2022
We have owned and enjoyed a hot tub spa year round for decades. Each time we replaced a tub (typically after 10 t0 12 years of use) it was with an upgrade. We are retired, relax in the Envoy and realize that we finally purchased the best. Coffee in the spa each morning and KY Bourbon every evening. Life is Grand in a Hot Spring Spa. I especially enjoy the color touch screen Bluetooth control!!!!
PS - My neighbor just purchased her Hot Spring Spa.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
+1point
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Review 97 for Envoy
Average Rating:  
5 / 5
5 / 5

New Healthy Lifestyle

Customer avatar
BUBBLES2002
from NORTH CAROLINA
Age:55-65
PostedDecember 12, 2022
Our Envoy is 4 months old and we have used it more than we anticipated.
It really is a central entertainment piece in our backyard. Fairly low maintenance and very enjoyable.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
3 / 5
3 / 5
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Review 98 for Envoy
Average Rating:  
5 / 5
5 / 5

Vacation at home

Customer avatar
ElTigre
from San Antonio
Age:45-54
PostedNovember 20, 2022
Love my Envoy! If we are home I’m in it almost every evening. Only thing I would change is to be able to have all the jets on full blast because my wife and I fight over the jets. Ha! Best money I have ever spent. We sleep like babies!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 99 for Envoy
Average Rating:  
5 / 5
5 / 5

Hot tub that exceeds expectations

Customer avatar
John27879
from S.F. Bay Area
Age:Over 65
PostedOctober 17, 2022
This is an extremely well designed product that exceeds all my expectations. The best feature is the Moto massage lounge and the captain's bucket seat. I love it so much that I use it twice a day. Once in the morning right after I wake up to tune up my mind and circulation. Once more before bed to fall asleep faster and sleep deeper.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 100 for Envoy
Average Rating:  
4 / 5
4 / 5

Fourth Spa

Customer avatar
Dred
from Austin Tx
Age:55-65
PostedOctober 8, 2022
This is our fourth spa over the years, and our second Hot Springs Spa. Quality is very good. Our only negative is getting in and out of the Spa. There is no really good way to do it.
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
+1point
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