Customer Reviews for Highlife® Jetsetter LX

Jetsetter LX

Highlife® Jetsetter LX

  • 3 adults
  • 7' x 5'5" x 33" / 2.13m x 1.65m x .84m
  • 210 gallons / 800 liters
Average Customer Rating:
4.626 out of 5
4.6
 out of 
5
(422 Reviews)
Open Ratings Snapshot
Rating breakdown 422 reviews
5 Stars
336
4 Stars
50
3 Stars
14
2 Stars
8
1 Star
14
2 out of 2(100%)reviewers recommend this productbrand.
Customer Reviews for Jetsetter LX
Review 221 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Style

Customer avatar
Tony
from Pasadena/ California
Age:Over 65
PostedOctober 23, 2020
Great features! Easy to use and LED LIGHTS are spectacular plus the touch on screen!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
5 / 5
5 / 5
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Review 222 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Love it...

Customer avatar
TubaGuy
from Cookeville, TN
Age:Over 65
PostedOctober 22, 2020
Just delivered...installed... salted... waiting to dig in...
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
5 / 5
5 / 5
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Review 223 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

HotSpring continues to be the best ever year after year

Customer avatar
Swampperson
from North Ogden, UT
Age:Over 65
PostedOctober 19, 2020
Owned my first HotSpring Spa in the 80's. I have had one continuously ever since.

HotSpring Spas owners experience a minimum of faults and failures, and with minimum maintenance requirements.
I especially love the concept that the HotSpring Spa design used the low wattage continuously running circulation pump with the Ozone generator option. This greatly reduces the chlorine requirement drastically.
Thank you Hot Spring Spa.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy Customer CareOctober 23, 2020
Thank you so much for being a member of our Hot Spring family for so many years! We wish you many more years of hot tub happiness to come.
+2points
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Review 224 for Jetsetter LX
Average Rating:  
1 / 5
1 / 5

Issues with Water Care

Customer avatar
KJ
from Calgary, AB
Age:45-54
PostedOctober 13, 2020
Great tub and top quality but when you pay top dollar you expect everything to be 100%
I do not have a Salt Water menu on my remote that is clearly shown in several online videos.
Unimpressed is the nicest term I can use to describe this issue.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
1 / 5
1 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
1 / 5
1 / 5
+4points
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Review 225 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Best Thing I Ever Did For Myself

Customer avatar
Wade
from Banning Ca.
Age:Over 65
PostedOctober 1, 2020
I have had 4 major back surgeries. After the last one a year and a half ago, I was still have problems standing straight up and walking long distances. My Dr wrote a prescription suggesting that I get a spa for water therapy. It took a while to get it because of the Covid-19 situation. It was installed last week and I am using it every day. I don't know what the long term effects will be but I feel better each time I step into my spa.I am very impressed with the entire experience (except for the almost 4 month wait time) I absolutely love my HOT SPRING spa.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy Customer CareOctober 2, 2020
We are so happy to hear that your spa is giving you some relief! Welcome to the Hot Spring family. Thank you so much for your review.
+1point
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Review 226 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Feshwater Salt jetsetter

Customer avatar
Trumpy
from Danville PA
Age:Over 65
PostedSeptember 24, 2020
Loved the smaller size for just me. The jets are powerful and in all the right places. The design is beautiful, modern and efficient. The installation team at Artesian Pools and Spas in Bloomsburg Pa were most helpful and professional.
I have had other spas but this one is my favorite!
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy Customer CareOctober 2, 2020
Thank you so much for your review! We are happy to hear that the Jetsetter is the perfect fit for you. We wish you many years of happy hot-tubbing to come.
+2points
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Review 227 for Jetsetter LX
Average Rating:  
4 / 5
4 / 5

How to control the suds

Customer avatar
TonyL
from Suburban Philadelphia
Age:55-65
PostedSeptember 22, 2020
Too many suds. Water balance is perfectly within range according to the test strips. However, when the spa is on the suds are beyond excessive. The only solution I could find is to add another additive, suds buster.
Comfort:  
4 / 5
4 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
2 / 5
2 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
By Customer Service Hot Spring MariaFebruary 4, 2021
Oh wow, Thank you for bringing up a great topic. Since your water is perfectly balanced, I'm curious to know the bubbles' source.

The soap may be introduced into the spa water from two sources: users' bodies, which retain a soap residual after showering, and swimming apparel, which retains soap after washing.

My suggestion is to reference page 12 of your owner's manual; it goes into further detail regarding foamy water.

If you need additional water care assistance, please give us a call at 800-999-4688 ext. 8432.

Thank you for your post. We hope that you are enjoying your new hot tub! hotspring_brand
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Comments (1)
Customer avatar
Shawn~Envoy Owner
Atlanta, GA
NO SUDS ABOUT IT....
Posted October 14, 2020
I had the same issue with suds in my tub. You can do what I did. Drain the tub and rinse your filters well, refill and balance
Then, rinse your swim wear on "rinse only" cycle in your washing machine. (Too much detergent in the material). Those jets are super powerful and will find soap in your clothing
Or,.... Hop in your tub NAKED! Both work. Good Luck!
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Review 228 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Great spa

Customer avatar
Lisad
from Cuyahoga Falls
Age:45-54
PostedSeptember 11, 2020
We love this spa. Perfect for two or three.. just a nice relaxing space. Very pleased with the salt system. Always enjoy feeling chemical free when I get out.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy Customer CareSeptember 18, 2020
So happy to hear you love your spa and that it is the perfect size! Thank you for your review.
+2points
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Review 229 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Great Buy

Customer avatar
Ed
from Malvern, Oh
Age:55-65
PostedSeptember 8, 2020
I really like the Jetsetter LX. The jets are powerful and the lounge comfortable. The cover does not seal well allowing dirt and bugs to enter the spa. The saltwater system is easy to use. I burned through the salt cartridge in 3 months. Not sure why.
Comfort:  
4 / 5
4 / 5
Quality:  
3 / 5
3 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
2 / 5
2 / 5
By Customer Service Hot Spring MariaFebruary 3, 2021
Thank you for taking the time to post your review. I am happy that you are enjoying your Jetsetter LX. I want to learn more about your cover and water chemistry. Look for my email. Thank you again for your review. hotspring_brand
+4points
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Review 230 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Great product - great people

Customer avatar
Griff
from Bend, Oregon
Age:Over 65
PostedSeptember 6, 2020
Isaac Arroyo exceeded my every expectation! His product knowledge, expertise and professionalism are to.be commended.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy Customer CareSeptember 10, 2020
Glad you had a great experience with your local dealer! Thank you for your review.
+1point
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Review 231 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Love our spa

Customer avatar
Rhon
from Cumming GA
Age:55-65
PostedAugust 29, 2020
It’s just my husband and myself. It’s the perfect fit for us physically and on our covered back patio space. Would highly recommend.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy Customer CareSeptember 10, 2020
It sounds like your hot tub is a perfect fit for you and your husband! Thank you so much for your review.
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Review 232 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Love it!

Customer avatar
LauraMD
from Ithaca, NY
Age:25-34
PostedAugust 27, 2020
This is the first hot tub that my husband and I have purchased. It is incredibly easy to maintain! It has been a luxurious escape, especially in the middle of a global pandemic.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy Customer CareAugust 28, 2020
Welcome to the Hot Spring family! Happy to hear you are loving your hot tub. Thanks for your review.
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Review 233 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Pain Reliever

Customer avatar
Spunkey49
from Granbury
Age:Over 65
User submitted photo
PostedAugust 10, 2020
I have severe neuropathy in my lower back to the bottom of my feet. I was looking for an answer to the pain I was dealing with even though I was on lots of meds for that reason. We thought to look into a hot tub and after a lot of researching on the internet took the next leap to go looking. We ended up buying the Jetsetter lx because of the layout and jets on the lounge seat. Best buy that we have ever made. I can actually sleep without the pain in my legs and feet now. It's not 100% but what a difference it has made.
Just wish we had done it sooner.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy Customer CareAugust 14, 2020
We are so thrilled that your hot tub is providing you with some relief. Thank you so much for your review. We wish you many more years of relaxation and wellness in your hot tub.
+2points
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Review 234 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

In love with HotSpring World!

Customer avatar
Ginny208
from Essex
Age:55-65
PostedAugust 8, 2020
My husband and I bought the Jetsetter as we both suffer with our backs. Reece at the Chelmsford store was very knowledgeable about the product and made us both feel comfortable with purchasing no hard sales thank goodness! Reece even went to the trouble of doing a home visit to ensure that the tub fitted perfectly...... Ian helped with installation which was far less troublesome than I expected and removed all rubbish! Not only has the Jetsetter helped with our backs due to the Moto massage jets but also given us some relaxing down time just enjoying the experience. Thank you guys will definitely recommend!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 235 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Best spa ever

Customer avatar
Mcs
from Oklahoma,city,ok
Age:Over 65
PostedJuly 31, 2020
This is our 3 rd spa in 35 years this is so much easier to take care of so many improvements since we bought our last spa. Love it
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy Customer CareAugust 6, 2020
Thank you so much for being a part of the Hot Spring family for so many years! We are thrilled you love your new spa.
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Review 236 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Jet setter nxt

Customer avatar
Blackrat
from Southampton
Age:45-54
PostedJuly 4, 2020
Our first hot springs jet setter lasted us 17 yrs and although still in good working order was beginning to look it’s age so we decided it was time to replace it. We researched hot springs on the internet and we were lucky to find a local dealer at Hillier garden centre, Botley. Micheal was very welcoming and charismatic. As we have limited space we chose another jet setter nxt. It was delivered on time and the guys were very friendly and courteous ensuring we were 100% happy with the product and how to use it before leaving. We are so impressed with the easy maintenance and most of all the energy efficiency. It looks sleek and complements the garden beautifully. We would not buy another brand of hot tub as we did our research nearly 20 years ago before our original purchase and we have not been disappointed.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy Customer CareJuly 9, 2020
Thank you for being a member of the Hot Spring family for so long! We wish you many happy years of hot-tubbing to come.
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Review 237 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Jettsetter LX is awesome!

Customer avatar
JD
from Orange County, CA
PostedJune 25, 2020
We love our Jetsetter LX! It’s a great reward at the end of the day!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy Customer CareJune 26, 2020
Thank you for your review. Soaking in your hot tub sure is the best way to end your day!
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Review 238 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Backyardspa

Customer avatar
Backyardspa
from Calgary,AB
PostedJune 25, 2020
We recently installed our Jetsetter LX and are very happy with it. It’s compact, but has full features.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy Customer CareJune 26, 2020
Thank you so much for sharing your review.It sounds like the Jetsetter LX is the perfect spa for you!
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Review 239 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

1st Best Purchase Ever

Customer avatar
Judy49
from Madison, WI
Age:Over 65
PostedJune 24, 2020
Absolutely love my Jetsetter! Easy to maintain. It truly is energy efficient, our electric bill only went up $20/month. I’m glad I bought the Jetsetter, it was the right size for our family, 3 sit very comfortable.
I would highly recommend purchasing a second set of filters. It makes spa monthly maintenance a breeze. 2nd best purchase ever!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy Customer CareJune 26, 2020
We are thrilled to hear that you love your Jetsetter! Thank you so much for your review.
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Review 240 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Easiest to manage for more relaxing experience

Customer avatar
markarita
from Kansas
Age:55-65
PostedJune 15, 2020
Had a 1993 Tiger River Khyber for 25 years. It was night and day compared to newer redesigned Hot Springs tubs of today. Freshwater Salt System is quick and accurate allowing more quality time for things that matter especially during Covid-19 times. Everyone ought to own one!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy Customer CareJune 19, 2020
Thank you for your review and thank you for being a member of the Hot Spring family for so many years! We wish you many more years of happy hot-tubbing.
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