Customer Reviews for Highlife® Jetsetter LX

Jetsetter LX

Highlife® Jetsetter LX

  • 3 adults
  • 7' x 5'5" x 33" / 2.13m x 1.65m x .84m
  • 210 gallons / 800 liters
Average Customer Rating:
4.626 out of 5
4.6
 out of 
5
(422 Reviews)
Open Ratings Snapshot
Rating breakdown 422 reviews
5 Stars
336
4 Stars
50
3 Stars
14
2 Stars
8
1 Star
14
2 out of 2(100%)reviewers recommend this productbrand.
Customer Reviews for Jetsetter LX
Review 41 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Jetsetter LX

Customer avatar
NewJerseyJetsetterreview
from New Jersey
Age:45-54
PostedFebruary 17, 2024
Three months of ownership and it has been a fine addition to the home, hydro therapy very helpful.
Good video guidance on YouTube.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
3 / 5
3 / 5
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Review 42 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Great size for my wife and I

Customer avatar
HotTubbin4Life
from California
Age:35-44
PostedFebruary 14, 2024
Perfect size for the two us, we can move around with ease and even add another person easily.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 43 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Great spa

Customer avatar
PNW
from Port Townsend, WA
Age:55-65
PostedFebruary 13, 2024
The Jetsetter LX has three seats, each with a different focus. I use all three each time I use the spa to get the full experience. I like that the pressure for each of the seats is customizable independent of one another.
The salt water system is brilliant, no smelling like chlorine after using the spa. Ongoing maintenance is simple and straightforward.
I'm very happy with the decision to go with the Jettersetter LX.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
4 / 5
4 / 5
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Review 44 for Jetsetter LX
Average Rating:  
4 / 5
4 / 5

A bit confusing

Customer avatar
Barefoot
from Barefoot Beach, FL
Age:Over 65
PostedFebruary 8, 2024
Our installation was delayed due to Hurricane Ian reconstruction, so we did not get sufficient instructions on operations. We have now reached out and customer service is responding. The spa looks beautiful and I'm sure we will enjoy for years to come
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
2 / 5
2 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 45 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Love the spa.

Customer avatar
Jetsetter2023
from Elmo, Mt
Age:55-65
PostedFebruary 8, 2024
We love our Spa! It is very relaxing and very easy to take care of.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 46 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Feels great

Customer avatar
Stan52
from Metropolis
Age:Over 65
PostedFebruary 6, 2024
Has everything we need. Perfect fit for the two of us!
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
5 / 5
5 / 5
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Review 47 for Jetsetter LX
Average Rating:  
4 / 5
4 / 5

Pricey but so far, so good!

Customer avatar
JC
from VA
Age:45-54
PostedFebruary 3, 2024
This is the first time i've added a saltwater package to a spa and so far i'm enjoying it. I never thought I would complain about the intensity of the jets but I almost need these jets to be able to turn down a bit lower. When jets are on and because it's salt, I tend to float right up to the surface and it's hard to stay down In the seats! Other than that minor inconvenience I like this spa so far!
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
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Review 48 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Lx

Customer avatar
Stevetub
from Brooklyn, NY
Age:45-54
PostedFebruary 2, 2024
Very nice, gets my kinks out . I had been experiencing pain in my knees and right shoulder. I take about one hour in the tub . Get in at about 100 degrees and turn it up to 104 I spend about 7 minutes in each chair . Resting after the fourth chair. .cooling off . Then again at the higher temperature, when I get out I feel like all my aches nd pains have melted away . I spend another 15 minutes wiping it down and closing it up. My body temperature remains high for another 40 minutes so I stretch and relax outside after , even when it’s 30 degrees outside. The tub is made for three , but I prefer to go alone . Rey nice
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 49 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Because you’re worth it!

Customer avatar
Michelle
from Grants Pass
Age:55-65
PostedJanuary 30, 2024
The investment in my spa was an investment in myself! My spa is the easiest way for my to nurture my mind with relaxation and a necessity for my body as my job is physically demanding. I am so grateful for my spa!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 50 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Great HotSpring Spa!!!

Customer avatar
Randy
from Brookfield, Ct.
Age:55-65
PostedJanuary 30, 2024
We have had several brands of spas over the years. This is our first HotSpring. We absolutely love this spa. Easy to use and even easier to maintain. Dealer has been exceptional as well. Glad to leave a positive review.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 51 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Fresh Water Salt System

Customer avatar
D
from Bethel Island CA
Age:55-65
PostedJanuary 30, 2024
It takes a little time getting the water adjusted. Hardness salt level and P H. After you get these items done the spa pretty much takes care of itself. I use my spa daily. I have had to add a touch of clorine to shock it a couple of times. My cartridge is still working after six months. The spa water is soft and does not have that heavy clorine odor. I am glad I got the salt water system.
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
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Review 52 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

My Jetsetter LX

Customer avatar
BB
from New Jersey
Age:45-54
PostedJanuary 30, 2024
Fantastic Tub. best investment for my arthritic back. Powerful jets overall a great buy
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
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Review 53 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Our First Salt Water Spa

Customer avatar
K1216
from Melbourne Beach , Fl
Age:Over 65
PostedJanuary 30, 2024
We had a Hot Springs Spa for 20 yrs before it finally quit. It was not salt water. Our new one the salt water is amazing on your body- it is so soothing. My husband and I are the only ones in our household, so we opted for a smaller 3 person . HOWEVER, IT MAKES TOO MUCH FOAM and we haven't figured out way to eliminate it. At times the water looks really murky. Still, I try to use every day as I am active in sports and this surely soothes my muscles.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
4 / 5
4 / 5
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Review 54 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Don't hesitate

Customer avatar
Retired
from Mississippi
Age:55-65
PostedJanuary 30, 2024
We are enjoying our spa so much! We bought it asca replacement for a different brand. Our onlybregret isnot buying it sooner.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 55 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Great choice

Customer avatar
RetiredRelaxed24
from Hammondsport, NY
Age:55-65
PostedJanuary 30, 2024
We spend so much time in our hot tub. Smaller is better for the two of us!
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 56 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Amazing

Customer avatar
Pat
from Baltimore, MD
Age:55-65
PostedJanuary 30, 2024
Whether it is after playing tennis, taking a hike or just a long day, our HotSpring tub is the right answer! This is our 2nd Jetsetter LX because we moved and just had to have another one. To our surprise, it had more jets added and boy are they all in the right places!
I never want o be without my Hot Springs tub!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 57 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Great little spa!

Customer avatar
MamaMac
from Elk, WA
Age:55-65
PostedJanuary 26, 2024
Love my little spa!! Energy saving and yet always ready to go!!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 58 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

It's better than you think!

Customer avatar
HotTubbin4Life
from San Diego, CA
Age:35-44
PostedJanuary 24, 2024
I've always enjoyed soaking in an hot tub but it wasn't until I actually owned my own spa did I get to truly appreciate how nice it is to use whenever I wanted. Definitely worth the investment.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 59 for Jetsetter LX
Average Rating:  
2 / 5
2 / 5

Paid for set up we didn't get!

Customer avatar
Disappointed23
from Port Charlotte, FL
Age:Over 65
PostedJanuary 18, 2024
We've had HotSpring Hot tubs for years and wouldn't go with any other brand.
We paid for delivery and set up and all we really got was delivery. We were not told that set up only included installing 1/2 of the cover. Upon delivery They did not hook up electrical wire to the breaker box (we currently have an outlet set up for the hot tub), did not install the cover, did not level the tub, did not install the electrical box that comes with it' nor the electrical panel and there are clips missing and the panel is not stable. The equipment access panel is falling off due to missing or broken clips and poor installation. We paid $399.00 for delivery and set up, so what did that include??? We called Recreational Warehouse to explain, and they said we were on our own getting the electrical wire and breaker box hooked up. That it would cost us an additional $ to have that done or we could hire an electrician. A month later when we finally found an electrician that could do it, we paid another $480.00 to have it done. My husband has installed half of the straps for the cover, the other 2 remain dangling because he has a bad back and it's a bad position for him.
I can't rate the Energy Efficiency above because we haven't had it long enough to determine that, but our past experience is they are fine.
The Comfort rating is a 4 only because the area of the hot tub that is in the lounge position is hard to sit in when the full jets are on because it's so powerful that you have to hold on and there's really no place to hold on except having another person across from you to "hold you in place", or the one hand grip under the water. We believe some kind of "grab bar" would have been a good solution on both sides.
Other than all of that said, were glad to finally be able to use it. Both with very bad backs and this helps.
Comfort:  
4 / 5
4 / 5
Quality:  
3 / 5
3 / 5
Ease of Water Care:  
3 / 5
3 / 5
Value:  
2 / 5
2 / 5
By Customer Service Hot Spring VanessaFebruary 13, 2024
Hello Hot Tubber,

Firstly, I would like to extend my sincerest apologies for the less-than-ideal experience you've had with our spa. I understand how frustrating it can be when things don't go as planned, especially when it comes to relaxation and comfort. I want you to know that your feedback is extremely valuable to us, and we appreciate you taking the time to share it with us.

It's unfortunate you were not informed about the additional costs involved with spa setup. This is certainly not the kind of experience we want our customers to have, and we are committed to making things right for you.

Please know that we are here to support you in any way we can. If you need any assistance or have any questions, please don't hesitate to reach out to us at 800-999-4688 or email us at Customer.Service@Watkinsmfg.com. We will do everything in our power to ensure that you have the best possible experience with our spa.

Thank you again for bringing your concerns to our attention. We value your business and hope to have the opportunity to make things right for you.

hotspring_brand
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Review 60 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

I love my new Jetsetter LX spa

Customer avatar
PamC2424
from Lewiston, ID
Age:Over 65
PostedDecember 31, 2023
I previously had a HotSpring Jetsetter 3 person spa that I bought in 1999. I loved it so much, and that is the reason I wanted another HotSpring spa. My older spa still worked just fine, but as I got older, I wanted more jets to help with my shoulders, legs and back. The 3 person Jetsetter is perfect for me or when my kids come over. I looked at other brands of spas, but none had the great quality and beautiful looks as the HotSpring spas. This new Jetsetter has all the bells and whistles with a ton of jets to work on any part of my body. If you get a HotSpring spa, you won't be sorry!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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