Customer Reviews for Highlife® Jetsetter LX

Jetsetter LX

Highlife® Jetsetter LX

  • 3 adults
  • 7' x 5'5" x 33" / 2.13m x 1.65m x .84m
  • 210 gallons / 800 liters
Average Customer Rating:
4.626 out of 5
4.6
 out of 
5
(422 Reviews)
Open Ratings Snapshot
Rating breakdown 422 reviews
5 Stars
336
4 Stars
50
3 Stars
14
2 Stars
8
1 Star
14
2 out of 2(100%)reviewers recommend this productbrand.
Customer Reviews for Jetsetter LX
Review 121 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Love the Jetsetter LX

Customer avatar
Kevin
from Santa Rosa, CA
Age:55-65
PostedJanuary 2, 2023
This is the perfect size for me and my husband. We use the spa every morning to start our day and then again in the evening before dinner. Could not be happier with the spa and how it’s enhanced our lives.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
4 / 5
4 / 5
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Review 122 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

HotSpring customers for life!

Customer avatar
BobAndLaurel
from Oldsmar, FL
Age:Over 65
PostedDecember 21, 2022
This is our second HotSpring Spa. The first was when we lived in PA twenty-two years ago. We now own the same brand in FL. The spas are well-built, energy-efficient, quiet, and stylish. This manufacturer doesn't skimp on quality. Until you take a dip in one of their hot tubs, you won't begin to enjoy how relaxing, therapeutic, and fun it is! Our friends and family love it. My wife and I enjoy the relaxing, quiet times being in the spa affords us. "Thank You" to all of the workers at HotSpring at every level for the wonderful product you created and the efficiency with which you delivered it to our door and set it up. Also a shout out to Tampa Bay Spas for explaining the differences in their well-stocked showroom, promptly delivering our spa, setting it up, and explaining the workings of it and answering all of my questions. Dave, at that location, is always available for any advice and questions after the sale. The entire process made me, yet again, confident with our purchase.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 123 for Jetsetter LX
Average Rating:  
4 / 5
4 / 5

Low Setting Needed on Jets, Disappointed That High is Only Option

Customer avatar
Disappointed
from New Mexico
Age:Over 65
PostedDecember 11, 2022
Our Jetsetter LX jets only have one speed, high. It is too strong for comfort and a big disappointment that there is not a low speed option. For the money we invested we want a more gentle option. My wife cannot use the jets, I can only tolerate a short time, even when adjusting the available controls. Some of the larger models have a two speed jet control. The low speed jet setting should have been included on our model too. The manufacture should offer a retrofit to fix this shortcoming on their top of the line offering.
Comfort:  
4 / 5
4 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
3 / 5
3 / 5
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Review 124 for Jetsetter LX
Average Rating:  
4 / 5
4 / 5

it's a 9 out of 10

Customer avatar
Al06360
from CT
Age:55-65
PostedDecember 11, 2022
I was skeptical of the Saltwater system, but the spa really does take care of itself. Then again, this is my second spa so we know how not to upset the chemical makeup of the water.
In hind sight, I should have gotten a slightly larger unit although this does fit 2 adults well.
I also want to give a big shout out to the regional rep Vicky. She was a wealth of information and helped smooth out issues with the local distributor.
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
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Review 125 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Loving It

Customer avatar
MaAR
from San Pedro
Age:Over 65
PostedDecember 10, 2022
We have a long and narrow backyard with a great ocean view. California Home Spas was a great resource in helping find the right tub. Their service before, during and after the sale has been outstanding
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 126 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Perfect spa

Customer avatar
Steve
from California
Age:Over 65
PostedDecember 2, 2022
After a year fighting my new spa from a different manufacturer, trying to keep it clean was a lost cause. No matter what I did and how much I spent on it the spa would not stay clean. I have owned a spa since 2006 with no problems. My dealer took the spa back and gave me the new Jetsetter LX and it is perfect. Thank you Bill S
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 127 for Jetsetter LX
Average Rating:  
4 / 5
4 / 5

New Spa owner

Customer avatar
KimJ
from Green,OH
PostedDecember 1, 2022
We like the size and jet versatility for the 2 of us. Our only complaint is how noisy the jets are when running. Takes away the peace and quiet while relaxing.
Comfort:  
4 / 5
4 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
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Review 128 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

our 3rd one

Customer avatar
duck
from Birmingham AL
Age:Over 65
PostedNovember 24, 2022
absolutely love it and depend on using it each day after a hard day.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
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Review 129 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Jet setter LX

Customer avatar
EC
from Springfield, Il
Age:45-54
PostedNovember 20, 2022
So glad we made this purchase and treated ourselves! We get in it every morning it really is a great start to the day ! I have arthritis and my husband is newly diagnosed diabetic and it’s so good for our circulation and of course comfort! It’s amazing! And the salesperson was also ! And if we ever have any questions we just call and they’re very helpful!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 130 for Jetsetter LX
Average Rating:  
4 / 5
4 / 5

Above standard

Customer avatar
AxSlash
from The Villages, FL
Age:55-65
PostedNovember 13, 2022
Jets are okay. Expected more comfort and direct jets to lower back in a more relaxed state. You have to sit up and apply pressure in order to experience direct jet message. Water is easily treated & hardly make any adjustments after 3 months. Heater is exceptional! Overall: expected more jet message action than actual. For example: Legs, jets only come up from below. Legs should be cradled and curved jet action around much of calf/knees/thighs would help my situation.
Comfort:  
3 / 5
3 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
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Review 131 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Love my Jetsetter LX

Customer avatar
Gleninesco
from San Diego, CA
PostedOctober 23, 2022
I Love it. I had to wait 3 months for it but it was worth the wait. Each 4 seating locations have has been thoughtout very well with the jets placement. My usual routine is starting at one location then switching clockwise. This gets me a full back massage.
Great build quality and customer service.
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
5 / 5
5 / 5
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Review 132 for Jetsetter LX
Average Rating:  
4 / 5
4 / 5

Quality Spa

Customer avatar
Paradise
from Daytona Beach
Age:Over 65
PostedOctober 21, 2022
Generally happy with my spa but I float up in the lounger thus the massage does not hit my lower back.
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
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Review 133 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Classy, Comfort, Charm

Customer avatar
BoldFinger
from Boise ID
Age:Over 65
PostedOctober 20, 2022
This is my third Hot Springs Jetsetter spa and they just keep getting better! Tried the saltwater system but went back to ozone/silver sanitation for low cost, dependablity and long term water chemical endurance and stability. Had trouble keeping the salt system within range.
My only objection is the cost shot up to $14k! I think I started at $6k but that was twenty years ago. Satisfied, highly recommend Hot Springs products and the dealers have just been great.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
3 / 5
3 / 5
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Review 134 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Great Soak

Customer avatar
DesertSoak
from Palm Desert
PostedOctober 19, 2022
Nice looking in the backyard, very comfy. Love it!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 135 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Very Happy With Our New Hot Tub

Customer avatar
MBunz
from MN
Age:55-65
PostedOctober 12, 2022
My wife and I like everything about our new hot tub. It is so relaxing and enjoyable to use. The jets are easy to adjust. The cover lift mechanism is extremely easy to use. We should have upgraded years ago!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 136 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

No down side on a Hot Springs Jetsetter LX

Customer avatar
Jetsetter
from Windham, ME.
Age:55-65
PostedOctober 11, 2022
My wife and I love it. It’s just perfect for two. I wouldn’t want anything bigger. The lights in the tub and around the tub are awesome. Salt water is the way to go. The thing I wish Hot Springs would do is a “Step by Step” manual or video on first time buyers/users. It can be very confusing. The U Tube instructions are not that great. Luckily I bought my TUB from Mainely Tub in Scarborough Maine. They are the best in customer service. Made the experience easy.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
-1point
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Review 137 for Jetsetter LX
Average Rating:  
4 / 5
4 / 5

Value good

Customer avatar
Randy7
from Va
Age:55-65
PostedOctober 5, 2022
All seats should have neck pillows! Maintence is expensive! Install service was awesome!
Comfort:  
4 / 5
4 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
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Review 138 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Aria

Customer avatar
Ken
from Cortland, Ny
Age:Over 65
PostedSeptember 23, 2022
We are very happy with our purchase and pleased with the quality and performance. The only complaint I have is the documentation it is my opinion that the documentation should only cover the hot tub that you purchased and how you intend to install it. Consolidating paperwork is good for the manufacture but confusing to the customer
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 139 for Jetsetter LX
Average Rating:  
5 / 5
5 / 5

Bob

Customer avatar
Bobo
from Central florida
Age:Over 65
PostedSeptember 12, 2022
Only way to go this one is my third. I would think my original is still in service
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
-1point
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Review 140 for Jetsetter LX
Average Rating:  
2 / 5
2 / 5

Jete too strong

Customer avatar
John
from Whittier, NC
Age:Over 65
PostedSeptember 6, 2022
Water pressure too high—can’t adjust the nozzles and diverter valve to get a comfortable level
Comfort:  
1 / 5
1 / 5
Quality:  
3 / 5
3 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
2 / 5
2 / 5
By Customer Service Hot Spring KylieSeptember 23, 2022
Hi there,

Thank you for taking the time to leave your feedback! We're going to reach out to you to see if there's anything we can do to help. Please keep an eye out for an email from us.

Happy Hot Tubbing!
Kylie - Customer Care hotspring_brand
-1point
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