Customer Reviews for Highlife® Aria

Aria

Highlife® Aria

  • 5 adults
  • 7'3" x 7'3" x 36" / 2.20m x 2.20m x .91m
  • 325 gallons / 1,225 liters
Average Customer Rating:
4.414 out of 5
4.4
 out of 
5
(181 Reviews)
Open Ratings Snapshot
Rating breakdown 181 reviews
5 Stars
132
4 Stars
23
3 Stars
6
2 Stars
9
1 Star
11
Customer Reviews for Aria
Review 1 for Aria
Average Rating:  
5 / 5
5 / 5

Everybody should have one!

Customer avatar
EricAndKate
from New Jersey USA
PostedJanuary 19, 2025
What a luxury. Very high quality, great performance and ease of operation. The construction is bulletproof; We chose the Highlife series largely for the solid ABS base tray and wood-free inner structure. The jets can be very powerful and are well placed, and the seats are very comfortable. Almost three months in and the water is crystal clear and very soft feeling. I’ve never had to add chlorine except at the initial fill-up, just occasionally adjust the salt cell output. The new style cover is much more modern and stylish than the typical vinyl ones. This machine has transformed my quality of life; every soak is pure bliss. We’ve been in it in 20 degree weather with no loss of water temp. I should also mention that our dealer is awesome!
The only slight negatives are that only one of the two pumps has low speed, the Freshwater IQ is finicky, the Wi-Fi kit is expensive and does not tell the app the Freshwater IQ info (chlorine,ph, etc.), nor can salt cell adjustments be made via the app, but the IQ system is still new and I expect these shortcomings will eventually be addressed. Lastly, there seems to have been issues with the jet selector valve for the seats where the manual says it should be full left or full right, but if you do that then not everyone can have jets when all seats are occupied.
Overall, STRONGLY recommend HotSpring!!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
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Review 2 for Aria
Average Rating:  
5 / 5
5 / 5

Best Hot Tub

Customer avatar
Tee
from Jacksonville FL
Age:55-65
PostedJanuary 4, 2025
The experience with Hot Springs in Orange Park, FL has been AMAZING! From the purchase with LiLi to the setup with Kyle it's been a GREAT EXPERIENCE! AND, to top it all off, our Aria spa is equally AMAZING! Care is also simple as it just displayed for me to add two cups of salt and run the jets for 10 mins. You won't go wrong purchasing a Hot Springs Spa/Hot Tub.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 3 for Aria
Average Rating:  
5 / 5
5 / 5

We love our Hot Springs Spa!! It is AMAZING!!

Customer avatar
Fluff
from Granite Falls, NC
Age:45-54
PostedDecember 22, 2024
Purchasing the Aria Hot Springs Spa was one of the best decisions we have ever made. It is AMAZING and the water care is fairly easy!! Hurry and get yours because you won’t be disappointed!!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 4 for Aria
Average Rating:  
5 / 5
5 / 5

Great Spa

Customer avatar
JBartnett
from Columbus, Indiana
Age:Over 65
PostedDecember 12, 2024
The spa has all the features that I could dream of and more. I like the spinning jets on my lower back and the loungers for the rest. I especially enjoy it in the morning to wake up my joints and in the evening to relax at the end of the day. Very happy that I made the decision to buy a Hot Springs spa.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
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Review 5 for Aria
Average Rating:  
5 / 5
5 / 5

Nightly meditation Soak

Customer avatar
Andrea23
from Carnation, WA
Age:55-65
PostedDecember 4, 2024
Our new Hotspring Aria is perfect for nighttime soaks and relaxation. We love the light ambiance as we change the colors to suit our mood, generally based off of our favorite sports teams. Adjusting the jets for relaxation or a good message. Love the ease of night use with the cover and step, helping add ease of use.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 6 for Aria
Average Rating:  
5 / 5
5 / 5

BEST PURCHASE

Customer avatar
Jenniffer
from enid, Ok
Age:55-65
PostedDecember 4, 2024
I wanted a spa for years but my husband wasn't sure. we got our first one years ago and has been the best item ever. My husband loves it a lot more than I do. It is a winter must for us. We just purchased our third spa and they just get better and better. the ease of keeping this one ready to go is so easy. Thank you for doing what you do.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 7 for Aria
Average Rating:  
5 / 5
5 / 5

Aria Hot Tub

Customer avatar
JackB
from Columbus, Indiana
Age:Over 65
PostedNovember 10, 2024
We love our Aria spa and are in it multiple times each day. It invigorates me in the morning and relaxes me before bed at night. I look forward to many years of fun and relaxation to come in our Hot Springs Aria. Makes my day everyday.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
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Review 8 for Aria
Average Rating:  
3 / 5
3 / 5

Hard to get it settled after first start up

Customer avatar
Rivergrass202089
from Canada
Age:45-54
PostedNovember 9, 2024
With minimum help from dealer it’s hard to get the hot set up it’s being over 2 weeks and only starting to get the iq system working properly
Comfort:  
4 / 5
4 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
1 / 5
1 / 5
Energy Efficiency:  
1 / 5
1 / 5
Value:  
2 / 5
2 / 5
By Customer Service Hot Spring VanessaJanuary 3, 2025
I genuinely empathize with your situation and am sorry you haven't received the support you need. I want to understand your worries better so I can help you.
Water care can be overwhelming, but I'm here to help. I look forward to working with you to address your spa operation needs and simplify the process. hotspring_brand
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Review 9 for Aria
Average Rating:  
5 / 5
5 / 5

Love soaking in my spa

Customer avatar
Poohbear
from Racine,WI
Age:Over 65
PostedNovember 7, 2024
The jets are powerful! Almost need a seatbelt. : )
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
3 / 5
3 / 5
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Review 10 for Aria
Average Rating:  
5 / 5
5 / 5

Amazing!

Customer avatar
Sprink
from Oakland, CA
Age:45-54
PostedNovember 2, 2024
The massager in this hot tub is out of this world amazing. It has jets hitting every pressure point in your body like something we have never experienced before in hot tubs. Highly recommend this hot tub.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
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Review 11 for Aria
Average Rating:  
5 / 5
5 / 5

Hot Springs user for over 40-years

Customer avatar
Sam
from Waynesville, NC
Age:Over 65
PostedOctober 28, 2024
No one supports their product better than Hot Springs. I have owned three Classics, one Prodigy, one Soverign, and one Aria. I have had few problems and enjoyed them all -- especially the Classics. The Aria is the most maintenance free spa of the bunch. With the Salt System, you could stabilize this thing and not look at it for three months without concern. You spend extra with a Hot Springs but you get a lot for the little extra cash -- especially the support and service from Watkincs.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 12 for Aria
Average Rating:  
5 / 5
5 / 5

New Spa

Customer avatar
David
from Kansas City area
Age:55-65
PostedOctober 1, 2024
Really enjoying our new Hot Springs, Aria spa. I'm using it twice daily for post-surgery therapy. Love the warmth and jet action in the tub. The area turned out better than planned at our home and I'm looking forward to long term use of the spa.
David Yates
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
5 / 5
5 / 5
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Review 13 for Aria
Average Rating:  
5 / 5
5 / 5

Love it!

Customer avatar
GolferSoaker
from Vandalia
Age:55-65
PostedSeptember 28, 2024
Second Hot Springs I’ve owned. This one is so much easier to care for with the saltwater system. No chemicals to added constantly.
We use it 3 to 4 times a weeks after workouts and golf. It’s truly amazing for sore muscles and pains!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
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Review 14 for Aria
Average Rating:  
5 / 5
5 / 5

Best purchase ever!

Customer avatar
Gina
from Uniontown, Ohio
Age:45-54
PostedSeptember 27, 2024
Love the massaging jets on my back. Definitely worth it! They are strong but work out the kinks in your back.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 15 for Aria
Average Rating:  
5 / 5
5 / 5

Seems to be sane quality as last hotsprings hot tub

Customer avatar
AnimalFarm
from Texas
PostedSeptember 3, 2024
Love the colors better than last hot tub. And keeping water clean and where it needs to be is much easier with new model.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer CareSeptember 19, 2024
I absolutely love to hear it! Thank you for your feedback.
Happy Hot Tubbing!
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Review 16 for Aria
Average Rating:  
3 / 5
3 / 5

NICE LOOKING

Customer avatar
SPA
from PARTHENON
Age:55-65
PostedJuly 29, 2024
NICE LOOKING BUT THE CONTROLS DONT WORK LIKE THEY ARE SUPPOSE TO. HAD SPA FOR 5 MONTHS NOW AND STILL HAVEN'T SEEN AN SERVICE TECH.COULD HAVE BOUGHT A CHEAPER BRAND IF I KNEW WE'D BE CHECKING IT THE OLD WAY WITH STRIPS. THOUGHT ABOUT HAVING A POOL PUT IN BUT IT WOULD BE THE SAME SERVICE TECH.
Comfort:  
5 / 5
5 / 5
Quality:  
2 / 5
2 / 5
Ease of Water Care:  
1 / 5
1 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
3 / 5
3 / 5
By Customer Service Hot Spring VanessaAugust 9, 2024
I'm sorry to hear about the issues with your spa's operation. I would appreciate more details to better understand the situation and determine how I can assist.
Your cooperation is valued, and I am committed to providing support. I eagerly anticipate the opportunity to collaborate with you soon. hotspring_brand
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Review 17 for Aria
Average Rating:  
5 / 5
5 / 5

Very cool hot tub

Customer avatar
Tommy1
from Somers Ct
Age:45-54
PostedJuly 3, 2024
Love all the features!! I use it every other day to relieve lower back and leg pain..
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 18 for Aria
Average Rating:  
5 / 5
5 / 5

This is our 2nd Hot Springs Hot Tub and love it!

Customer avatar
Jeff
from Tabernacle, NJ
Age:55-65
User submitted photo
User submitted photo
User submitted photo
PostedJune 25, 2024
This is our 2nd Hot Springs Hot Tub and love it! We had a Vangard for 12 years and just traded it in for a new Aria.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer CareJuly 9, 2024
Hey Jeff, thank you so much for choosing Hot Spring Spas again! 😊

Once you experience the hot tub lifestyle, you won't look back. We're thrilled that you love our spas and consider them the ultimate choice for relaxation.

Thank you for sharing your spa review and setup. The trees and deck look so inviting and relaxing.

I can just imagine how wonderful it must be to start your day with an early morning soak, surrounded by chirping birds and a hot cup of coffee.

Wishing you many more happy hot tub experiences!
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Review 19 for Aria
Average Rating:  
5 / 5
5 / 5

Excellent Spa

Customer avatar
Azmark
from Phoenix, AZ
Age:55-65
PostedMay 18, 2024
Got a 2024 Aria delivered in March. I can't say enough good things about it. It is so relaxing and easy to maintain. I previously owned a spa but this one is the best I ever had. Built well and am looking for many years of enjoyment. Also have the Coolzone and it is perfect for Arizona. Now I can be warm in the winter and cool off in the summer
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 20 for Aria
Average Rating:  
5 / 5
5 / 5

Daily Relaxer

Customer avatar
Usmcsrt1
from Yellow Spring, WV
Age:45-54
PostedApril 12, 2024
We have the Aria and use it on an almost daily basis. My back is in constant pain from a Marine Corps injury and the only relief I get is turning the heat up and soaking in this hot tub. The massaging jets going up and down my spine help loosen all the knots and constant pain. I love it and can't imagine not having it now after using it 5-7 days a week for the past 3 months.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
4 / 5
4 / 5
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