Customer Reviews for Highlife® Vanguard
Highlife® Vanguard
- 6 adults
- 7'3" x 7'3" x 36" / 2.20m x 2.20m x .91m
- 335 gallons / 1,275 liters
Average Customer Rating:
4.4
out of 5
(232 Reviews)
Rating breakdown 232 reviews
5 Stars
163
4 Stars
30
3 Stars
13
2 Stars
10
1 Star
16
Customer Reviews for Vanguard
Review 201 for Vanguard
Average Rating:
5
/
5
2 Nd Hot springs spa!
Jk
from Freeport IL
Age:55-65
PostedJuly 22, 2019
I had a 1992 Grande it lasted me 4 over 25 years barely having to put a dime in it. So when it was time to get a new spa I immediately wanted a hot spring. I found many other brands that were much cheaper but quickly realized there was no comparison to my hot spring! The comfort of the spa in the clearness of your water is always perfect not to mention we live in a cold-weather climate and the spa is used year-round. So Energy Efficiency is definitely of concern to me as we do use it all the time even in the snow so we never have to turn turn up or down the temperature or run it on a large pump just to get it warm. We love our Hot Springs!i
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
By Customer Service Hot Spring Janet, July 27, 2019
We are happy you love your Vanguard spa and decided to stick with the Hot Spring brand!!
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Review 202 for Vanguard
Average Rating:
5
/
5
Great for family!
Tubber317
from Bonney Lake, WA
Age:25-34
PostedJuly 11, 2019
After long days and busy schedules it's super awesome to have a personal oasis in the comfort and privacy of our own back yard. We relax, young kids splash and eventually relax on cool down seats.
Great addition to family fun and routinely soak to enjoy each other's company and unwind. Wouldn't hesitate to make this purchase!!
Great addition to family fun and routinely soak to enjoy each other's company and unwind. Wouldn't hesitate to make this purchase!!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
By Customer Service Hot Spring Janet, July 17, 2019
We are happy to hear you and your family are enjoying the Vanguard spa!
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Review 203 for Vanguard
Average Rating:
5
/
5
Relaxing in our Hot Tub.
cwmkmm
from DeSoto
Age:Over 65
PostedJuly 10, 2019
We have had our hot tub 10 years, it is a great addition to our home. We use it daily and our grandchildren love to play in the warm water. We use our hot tub all year long. The water is easy to keep clean. Our electric bill has not increased. We love our tub.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 204 for Vanguard
Average Rating:
5
/
5
First Spa - Best Spa
jjshep
from Northwest Washington State
Age:45-54
PostedJune 26, 2019
It’s only a few days but wow, do we LOVE our Vanguard Spa. It’s simply tone of the best investments we’ve made for ourselves. All the bells n whistles too. Just love relaxing in the evening northwest cool air. It’s everything we could have hoped for in a high end Spa!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
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Review 205 for Vanguard
Average Rating:
5
/
5
Love my Vanguard
Spagirl
from Florida
Age:Over 65
PostedJune 24, 2019
Before I bought my spa, I tried various tubs and found that I floated in them. I was not able to use the lounger. I finally tried the Vanguard and found 2 seats that where I did not float. After buying mine, I found that if I didn't wear a bathing suit, floating was not a problem. I would suggest that you watch the videos before starting up the tub. I've only had the spa for 5 days and am enjoying my spa experience.
e found that i didn't float if i wen
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
By Customer Service Hot Spring Janet, June 28, 2019
We are happy you are enjoying your spa experience.
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Comments (1)
Marina
Sarasota, Fl
New to Fl New to having a Hot Tub
Posted February 12, 2020
Nice to find someone from Fl having a hot tub as several of the reviews are in northern states.
Do you have the salt water system and how has it worked out for you?
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Review 206 for Vanguard
Average Rating:
4
/
5
Vanguard Salt Water
NikkiJ
from Shoreline, WA
PostedJune 22, 2019
We love our new spa. Very relaxing, quiet. Salt water system is great and no chlorine smell or itchy skin when you get out.
Comfort:
4
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
By Customer Service Hot Spring Janet, June 28, 2019
We are glad to hear you love your Vanguard spa!
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Review 207 for Vanguard
Average Rating:
5
/
5
Vanguard
LeoGirl
from Chanhassen
Age:55-65
PostedMay 28, 2019
LOVE, love, love my spa! I feel wonderful every time I use it. It has been the best purchase we have ever made. Will never be without it again. Hot Spring is well-made and their reps are knowledgeable. We learn something every time we visit with them.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 208 for Vanguard
Average Rating:
5
/
5
Best purchase decision we have ever made!
Taylor66
from Schnellville, IN
Age:45-54
PostedApril 20, 2019
We went into the showroom not really intending to purchase one on the spot, but fell in love with the Hot Springs Vanguard NXT and couldn’t leave the store without it! Best purchase decision we have ever made. We are in the hot tub once, sometimes twice a day!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Janet, Customer Service, April 23, 2019
You made a great choice with the Vanguard and thank you for sharing your review with us!
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Review 209 for Vanguard
Average Rating:
5
/
5
excellent quality of life investment
lor
from ny
Age:45-54
PostedApril 20, 2019
Very happy with the quality and operation of our new spa. Everything works well, and the massagers are very effective. Great stress reliever.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
By Customer Service Hot Spring Janet, May 6, 2019
That's great to hear, thank you for your review!
Response from HotSpringBy Janet, Customer Service, April 23, 2019
Thank you for sharing your review with us!
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Review 210 for Vanguard
Average Rating:
4
/
5
Our 2nd hot springs spa
Tim
from Port Orchard, WA
Age:55-65
PostedMarch 31, 2019
Love this tub, its pretty and practical! Only one suggestion and that is on the upper corner deck behind the water fall feature there is a dished/recessed area likely to place a bottle of wine. There needs to be a drain channel from this dished out spot back into the tub as it is always full of cold water. All in all, love this tub almost as much as we loved our 1988 Classic which this just replaced. Sure hope to get another 30 years out of this one too!
Comfort:
4
/
5
Quality:
4
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
3
/
5
Value:
3
/
5
By Customer Service Hot Spring Chelsea Elam, April 23, 2019
Wow, I am delighted to hear you are loving your new spa, and I appreciate your feedback. Here's to 30 more years!
Happy hot tubbing!
Happy hot tubbing!
Response from HotSpringBy Janet, Customer Service, April 11, 2019
Thank you for your feedback, we're glad you're loving your tub as much as the classic your replaced. May you enjoy it for many years to come.
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Review 211 for Vanguard
Average Rating:
4
/
5
My 4th Hot Springs Spa
Steve62
from Eldon
Age:55-65
PostedMarch 25, 2019
We just got our 2019 Vanguard (NXT) installed last week and we love it! My only suggestion would be to have molded cup holders. We enjoy our Blood Orange Margaritas in our Spa nightly and would prefer a cup holder vs the flat surface. But other than that, we love it!!!!
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
3
/
5
Response from HotSpringBy Janet, Customer Service, April 11, 2019
We're glad to hear you love your Vanguard and it's your 4th Hot Spring spa!
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Review 212 for Vanguard
Average Rating:
5
/
5
waited too long
woeisme
from NJ
PostedMarch 14, 2019
Excellent jet coverage, good water temperature maintenance in cold weather. Water maintenance Systems work well.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
Response from HotSpringBy Janet, Customer Service, April 11, 2019
Thank you for your review, it's never too late to invest in a soothing and relaxing Hot Spring spa.
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Review 213 for Vanguard
Average Rating:
5
/
5
First Time Hot Tubber
Tiffiny209
from Modesto,ca
Age:45-54
PostedFebruary 24, 2019
We took the plunge and glad we did! The biggest concern for us was the additional cost to our electrical bill and it’s been under $15.00 !
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
Response from HotSpringBy Janet, Customer Service, April 11, 2019
Hot Spring spas are built with a combination of energy-efficient features that simultaneously provide you with lower operating costs and the best value over time. We're glad you're enjoying your Vanguard!
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Review 214 for Vanguard
Average Rating:
5
/
5
Love hit springs
Jimspa
from Las Vegas nv
Age:Over 65
PostedFebruary 1, 2019
New salt water one, trouble getting it balanced, love spa,great quality
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Marianne Walters, June 12, 2019
Hi! Thank you for your review!
So glad you are loving your Hot Spring Spa!
I can help with getting your water balanced and also help with any questions on the NEW FW SALT SYSTEM.
Please give me a call in customer service at 1-800-999-4688 X8432
Thank you,
Marianne
So glad you are loving your Hot Spring Spa!
I can help with getting your water balanced and also help with any questions on the NEW FW SALT SYSTEM.
Please give me a call in customer service at 1-800-999-4688 X8432
Thank you,
Marianne
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Review 215 for Vanguard
Average Rating:
5
/
5
Great value
Jack
from MA
Age:Over 65
PostedNovember 6, 2018
My wife and I love our new spa! We have been enjoying going in at least 3 to 4 times a week!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 216 for Vanguard
Average Rating:
5
/
5
Love it! Can’t wait for winter.
Jeff256
from Bethany, CT
Age:35-44
PostedNovember 1, 2018
The whole family loves to use the spa and we use it regularly. Love the moto massage jets and the LED lights. We have the ACE salt system and the chemistry is very easy to maintain. Very happy with our Vanguard.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 217 for Vanguard
Average Rating:
5
/
5
2nd Vanguard is better than the first
Phred41
from Berkley
Age:55-65
PostedOctober 25, 2018
We are very happy to own a second Hot Springs hot tub. We looked around but could not find anything better. It’s perfect for us!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 218 for Vanguard
Average Rating:
5
/
5
Must Buy
Tiffiny209
from Modesto, CA
Age:45-54
PostedOctober 21, 2018
We shopped many different brands and styles for our first tub. We ended u with the Vanguard NXT with everything!! The speakers are awesome and every seat is a great seat!!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 219 for Vanguard
Average Rating:
5
/
5
Best Spa
TMG
from Michigan
Age:45-54
PostedOctober 15, 2018
It simply is the best. Great features. We love it!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 220 for Vanguard
Average Rating:
5
/
5
Upgrade to Vanguard NXT
Poncho
from Rocklin, CA
Age:Over 65
PostedOctober 10, 2018
We had to upgrade from our Hot Spring Jetsetter. It was just too darn crowded with our seven grandchildren in it with us. The Vanguard NXT with the ACE salt system was the perfect choice. Big enough (still couldn't get all seven kids in it with us though), very comfortable, pretty easy to manage the residual chlorine level, and an intuitive control panel. Installation was simple, start up was quick and instructions were easy to follow. The sales crew at the Hot Tub Store was knowledgeable, helpful, and stressed the importance of follow-up with them. Anyone searching for a new hot tub should stop in and visit the Hot Tub Store.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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